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Frequently Asked Questions
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: 1)You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.
2) Economy / Standard / Register Air-Mail international shipping, please allow about 1-4 weeks for shipping time.
3) Expedited / SPEEDPOST WORLDWIDE SERVICES
•Estimated delivery within 3 to 5 working days to major cities of the world.
Payment Options
All prices in USD.
Prices subject to change without notice.
We accept payment via Paypal Notice: Kindly indicate your specific shipping address and your phone number. Western Union: Notice: Kindly email us the MTCN( Money Transfer Control Number) number and your specific address along with your phone number after finishing the payment.
3.T/T or Bank Tranfer:
Kindly email us for more detail
Notice: Once you made the payment, kindly inform us and email the specific shipping address and your phone number . Q: Customs & Import Tax 1.The customs value writing on the invoice is the import duty that customs charge from you customers, the customs value depends on your country's tariff policy. Normally we declare the customs value with our experience, unless you want to declare with your own requirement. 2. If the items are detained by customs, who is responsible for the clearance of the items?
We will assist to help you with the customs clearance, we promise to assistant you actively if you need. 3. How much we should declare for the invoice?
We will send your item by parcel, usually the value will be marked as a gift, that will not cause any problems in customer clearance. If you have any questions on the parcel of customer clearance, please contact our customer service.
If the item value is large, and your countries customs is very strict, please tell us what you want to describe about the item name, and how we declared the value.
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