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Store Policies

easy-carcare offers the following returns policy.

We are committed to providing our customers total satisfaction.
If for any reason you are not satisfied with your purchase you may return it for a full refund within 3 days.
We have the right at our sole discretion to refuse any return that doesn't follow these terms.
Any item returned after the 3 days of the receipt will be subject to a 10% restocking fee.
Please read all of the description carefully and ask any questions before placing your order.Please inspect all of your items immediately upon arrival. We reserve the right to determine if an item is defective and or sent incorrectly. 

Products Warranty
 
The warranty period of our most products is one year. And we guarantee our product in a good condition before shipping date. Our QC stuff will carefully check quality on each product.

Related to Lost Products:
If products get lost in delivery, or you still haven’t got your item for a long time, please contact our customer service immediately. We will deal with this as soon as possible. Please do not deal with it all by yourself, we want you to communicate with us. Usually, we will provide tracking number and Article information no for you timely. If products get lost on the way, we will get confirmed from the couriers, and then we will arrange redelivery for your products at once. If you want to ship it through express, then you need to pay extra for express shipping fee.

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